If visitors request to visit from a fire company, whom should they contact?

The most appropriate contact for visitors wishing to arrange a visit from a fire company is 311. This service serves as a centralized point of contact for residents and visitors to reach city departments, including the fire department. By calling 311, individuals can get the necessary information about arranging a visit and be directed efficiently to the right resources within the Minneapolis Fire Department.

While the Fire Chief oversees the department, direct contact is typically not the route for general public inquiries like visit requests, as this would be better managed by staff trained to handle such interactions. Local city hall may provide some information, but it’s not specifically designated for fire service inquiries. The Emergency Services Center likely deals with urgent situations and emergency response rather than public visitations. Therefore, 311 is the most functional and effective resource for this type of request.